About AppointFlow
Making healthcare more accessible, one phone call at a time
Our Mission
At AppointFlow, we believe that every patient deserves to reach their doctor, and every small clinic deserves enterprise-level technology without enterprise pricing.
We've seen countless patients struggle to book appointments because clinics are overwhelmed with phone calls. We've witnessed hardworking medical staff spending hours on repetitive scheduling tasks instead of patient care. We knew there had to be a better way.
The Problem We're Solving
Small medical clinics face unique challenges:
- 📞Missed calls = lost patients: 40% of calls go unanswered during busy hours
- đź’¸High staffing costs: Hiring receptionists costs $30,000-50,000/year per person
- ⏰After-hours silence: No one answers calls at night or on weekends
- 🚫No-shows waste time: 15-30% of patients miss appointments without reminders
Our Solution
AppointFlow is an AI-powered phone assistant built specifically for small medical clinics (2-10 doctors). We handle:
24/7 Call Answering
Your AI assistant never sleeps, never takes breaks, and handles every call with patience
Smart Scheduling
Books, reschedules, and cancels appointments automatically based on your availability
SMS Reminders
Automatic confirmations and reminders reduce no-shows by 50%
Multilingual Support
Serves patients in English, Spanish, Chinese, and more
Our Core Values
🎯Patient-First Design
Every feature is designed to improve patient experience. Natural conversations, not robotic menus.
đź’°Affordable for Small Clinics
Start free, upgrade when ready. No contracts, no hidden fees. Pricing designed for 2-10 doctor practices.
⚡Simple & Fast
5-minute setup. No IT team required. No months-long implementations. Start today.
đź”’Privacy & Security
HIPAA-compliant. Medical-grade security. Your patient data is sacred.
Why We Built This
We're a small team of engineers and healthcare professionals who experienced these problems firsthand. We watched our family members' clinics struggle with overwhelming call volumes. We saw patients give up trying to book appointments after being put on hold for 20 minutes.
Large hospital systems have million-dollar call centers and scheduling teams. But small clinics—the backbone of community healthcare—were left behind. We built AppointFlow to level the playing field.
Today, we're proud to serve over 500 clinics, handling 50,000+ patient calls every month. But we're just getting started.
Join Us in Transforming Healthcare
Start your free trial today. No credit card required. 5-minute setup.